Help & contact
Support
Contact
Email info@naibic.com. Include your device, browser, what you were doing and what happened instead.
Send a device diagnostic
Open Sensor Lab and use COPY DEVICE DIAGNOSTIC, then paste it into your email. It contains your browser, platform, secure-context state, a timestamp and capability results only — no personal data, no location and no evidence.
Common issues
A sensor shows UNSUPPORTED. That capability is genuinely unavailable in your browser. The app reports this honestly instead of substituting a fake reading, and manual investigation still works.
Permission was denied. Re-enable it in your browser’s site settings, then press the control again. The app never requests permissions on page load.
Capture stopped. Automatic capture stops when the page is hidden or interrupted. Browsers cannot record with the screen locked, and the app shows the gap rather than pretending it captured.
Storage is full. Open Storage to see usage, then export and delete older evidence.